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Service Model
IT Services
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Service Model
MODEL
Here is how the ISE service model works:
All client interaction is with architect/analysts in the US
US architect/analysts strategically use their team members in India and Philippines some phases of work performed
US architect/analysts ensure correct work is being done and the quality of that work
ISE charges a single rate because client is hiring a team, not a contractor
ISE’s team approach means no single point of failure
ISE uses Atlassian Jira for project tracking with a board for each client
Use of Atlassian Jira instead of emails automatically builds a KB for each client